MidFirst Banking & RunPTO
Set up/Transitioning accounts/Debit Cards/Fees
Still Need Help? Contact us using the MidFirst/RunPTO Help Ticket.
This form will help you submit a ticket to a CSB team member who can help you with questions or problems related to MidFirst Banking and getting access to and setting up RunPTO. Please try to contact the bank for most daily banking activities first or try to access the RunPTO Knowledge Base before asking for help here. You should expect a response from one of us within 24 to 48 hours.
Stage one document
Implementing the Board Chair/Committee Directories and Accounting Functions
What kind of training can we expect on RunPTO in the future?
Just to name a few: Banking, Run PTO, Fundraising…
How do I get online access to my account?
You MUST be a signer on the account. Typically access is given to the club treasurer, although an additional online user may be requested. Online access may be requested by contacting firstname.lastname@example.org. Please specify your name, officer position and club name in your request.
How do we get the Business Company ID information in order to use the MidFirst online banking?
Business Company ID #2710845
How do we handle coin deposits paid for by the kids?
At this time, the branches are only accepting rolled coins.
Minimal loose coin is acceptable…. less than $5.
Coin must be rolled before stepping into the branch for the deposit.
Tellers are not responsible for assisting in rolling your coin for/with you
Are there multiple MidFirst locations that we can use?
N Val Vista & E Baseline
3631 E Baseline Rd., Gilbert, AZ 85234
N Cooper & W Ray
760 W Ray Rd, Gilbert, AZ 85233
S Gilbert & E Chandler Heights
4900 S. Gilbert Rd., Chandler, AZ 85233
SanTan Village & S Market
2849 S Market St., Gilbert, AZ 85295
S Power & E Rittenhouse
7305 S Power Rd, Queen Creek, AZ 85142
Can we deposit checks from the mobile app?
Yes! Need to make sure you are in the Business app. MidFirst Business Mobile app
Which board members are allowed to be signers?
President, Vice President, Treasurer, and or Secretary. 2 required, 3 preferred
Can we activate the cards over the phone?
Yes. To activate a card over the phone they will need to call from their phone number on file, and type in the last 4 of CSB’s EIN (1830). They will then be prompted to set up a 4 digit pin.
What are the fees that MidFirst charges?
Account Maintenance (monthly) ................................... No charge
200 Transactions included per month ............................. No charge
Excess Transactions if more than 200 Transactions ........ 0.35 each
Cash Deposited if more than 12,500/cycle................... 2.00/1,000.00
eStatement/Paper Statement ........................................ No charge
Includes Checks/Debits, Deposits/Credits, & Deposited Item
Stop Payment – Online ................................................... 17.00 each
Why haven't I received my RunPTO login information?
The president receives the initial email to set up the RunPTO account.
If you are the president and still have not received your sign up email, it is possible that you will need to update your CSB registration information. CSB Registration. Introduction emails will only be sent to the presidents of the club.
Who receives the initial email to set up the RunPTO account?
The president receives the initial email to set up the RunPTO account. If you are the president and still have not received your sign up email, it is possible that you will need to update your CSB registration information. CSB Registration. Introduction emails will only be sent to the presidents of the club.
I've started implementing RunPTO and I might want to reset my system. Is it possible to do a hard reset?
Yes. There might be other alternatives, in either case contact: email@example.com
What is the first thing I do after receiving my initial email on RunPTO?
Set up your board members and send emails to each member. Add Board members. Add users, which will send emails to each user that you wish to have access to using RunPTO. The President and Treasurer have the primary responsibility of setting up RunPTO. Please see the Stage 1 document to aid in your setup process.
Why can’t we start at the beginning of the new school year?
RunPTO will save hundreds of hours in collecting, auditing and correcting the spreadsheet information system previously used.
Will you still accept the previous spreadsheets that have been used in the past years?
How is stripe set up for credit card transactions through RunPTO?
There is a knowledge base tutorial that walks you through the stripe set up. Here is the link. RunPTO Stripe set up.
When do we need to have these items completed for implementing RunPTO?
March 31st – Stage One President Tasks
Enter the board and chair directory information
Create the Committee Directory
April 30th- Stage One Treasurer Tasks
Enter the opening balance of MidFirst Bank account
Enter outstanding checks payable
Enter net assets opening balance
Enter budget amounts
Enter withdrawals (2 options for doing this.)
Enter any transfers and
Reconcile the bank account.
Please see this RunPTO Phase 1 document for the details involved in these tasks.
What do we do if we have a different accounting year?
All members have the same accounting year. July 1st – June 30th
Are there fees for using Stripe?
Yes, 2.9% + 30¢ per successful card charge. You are not limited in the method that you choose to collect payments.
What do you recommend for members that operate concessions for payment systems?
Currently we are not making a recommendation for fee collection systems for concessions. Continue to use what works for you until more information is gathered from concessions running members.